The car rental is just behind Marseille Airport. You can see many rental companies right after you exit the airport, and Europcar is very conspicuous. The paperwork takes quite some time, about 15 minutes per person. The pickup process is very convenient.
Average. You can't rush things in France. I rented for the Alfa Romeo, but they said it wasn’t available and gave me a Toyota instead, which was disappointing!
First experience of an electric vehicle and loved it, but was provided with no support when I picked it up, simply told all the instructions are in the car – they were, but all in French! It wasn’t straightforward and I only managed thanks to some kind passers-by who saw me struggling at the charge point.
The car exceed our expectation. Was offered an upgrade at a discounted price which was nice. Did mention insurance but wasn’t forced upon us like some other company. Over all the speedy pick up que is faster as we booked via EasyRentCars. Compare to walk in customers but still waited for 45 mins which is not great. Return is a much more speedy affair less than 5 mins. Overall a pleasant experience.
About QEEQ:10.0/10
This platform is perfect to book a car highly recommended in fact already done so to friends and family. Will be the first choice to book car abroad.
“Disaster the woman who attend us! She gave an upgrade and finally it wasnt.”
About Europcar:8.0/10
They told me to make an upgrade because they havent the car I rent. So when I returned the car, the amount was different. But I didnt ask to have an upgrade. So we complained in Niza and I home it resolve this problem.
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