The staff at the airport counter were very nice. Since we had previously contacted QEEQ, we requested a Ford Focus. When we arrived at the counter, they immediately provided us with a new Ford Focus with just over 20,000 kilometers. The vehicle's performance was excellent, including strong air conditioning and great hill-climbing ability. Overall, it was a very good car rental experience.
They carefully check the driver's license and notarized documents, making the procedures quick and convenient. Important matters are specially emphasized. The car had been driven for 70,000 kilometers and had noticeable scratches on one side that hadn't been repaired, so it's hard to evaluate.
The service was acceptable, but they gave me a hatchback. The booking showed a sedan, likely a Corolla. The hatchback had less power, so the air conditioning didn't work well. Driving on the mountainous roads in New Zealand's South Island was unstable with the small car. I wouldn’t have booked it if I had known it was a hatchback.
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