Service attitude was acceptable, but the cost was nearly double the booking price, which I don't understand. Additionally, the Air China website claims you can accumulate miles with HERTZ car rentals, but HERTZ denied this. I also don't understand why.
Hertz's service attitude is great, and the process is very quick. You just need to return the keys when dropping off. Although the dashboard warning light came on while driving in Queenstown, Hertz staff replaced the car with a newer and better one immediately, which is commendable.
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