When I arrived at the car rental company, they gave me a Volkswagen Polo instead of the Ford I originally booked. I let it slide, but after taking the car out, I realized there was no radio. I quickly parked and asked about it, and they said there are a lot of thieves here who would break in to steal the radio. I was a bit confused. The CDs I brought couldn't be played, which was a bit disappointing. It got worse when I saw cars from the same company and other rental companies at the hotel the next day, and nearly all of them had radios! It totally felt like a lie, and I was very upset. I won't rent from this company again.
Easy going, good communication, the only little problem is the meeting point at Tenerife North Airport isn't the easiest to find, but everything turned out well after that.
They force you to drop off the car in the La Palma aiport lot with nobody there to verify the drop off or condition of the car. Then they charge you the deposit claiming damage with no evidence. This has happened to many people according to online blogs and comments and they did the same to me.
Please stop using this rental company.
The car exceed my expectation.
The booking process at the counter was easy.
Just need clear sign where to get the pick up area at the airport because the representative waited at 2nd basement. It took a while to ask around.
About QEEQ:10.0/10
The full insurance recommendation was a very good deal. The rental rate was very good.
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