Easy going, good communication, the only little problem is the meeting point at Tenerife North Airport isn't the easiest to find, but everything turned out well after that.
Lamentable atención de uno de los empleados de recepción, cuyas agresivas técnicas de persuasión comercial para vender un nuevo seguro de todo riesgo (ya disponía de ese servicio contratado), provocó la disconformidad y reproche incluso de otros clientes que aguardaban su turno para recepcionar otro vehículo.
Sin embargo, la atención recibida por el personal que debía entregar y recepcionar el vehículo en la devolución fue completamente distinta, muy atentos, mostrándose muy atentos e informándonos cordialmente de todas las dudas que les planteamos.
“Ojalá cierre pronto esa compaía de alquiler de coches. No merecen estar en el mercado.”
About FLIZZR:5.0/10
Primero, te amenazan como una mafia para que contrates un seguro que no necesitas. Si no lo haces, aunque devuelvas el coche en perfecto estado, te mandan fotos de mala calidad que desaparecen inmediatamente para exigirte más dinero. Ahora entiendo por qué todas las demás empresas de alquiler de coches del aeropuerto estaban llenas de gente y esta estaba vacía.
The car exceed my expectation.
The booking process at the counter was easy.
Just need clear sign where to get the pick up area at the airport because the representative waited at 2nd basement. It took a while to ask around.
About QEEQ:10.0/10
The full insurance recommendation was a very good deal. The rental rate was very good.
The rental company changed my car, and I am completely dissatisfied. I originally rented a pink convertible Beetle, and I checked on the Zuzuche website—there was only this option available in the same category, nothing else. However, when I arrived, they said they didn't have it and gave me a white convertible Volkswagen instead. I reached out to Zuzuche customer service, but they couldn't resolve the issue at all. Most importantly, the Zuzuche page showed only the pink convertible Beetle under the same category; otherwise, I wouldn't have chosen this rental.
Habiamos reservado un Fortwo, al llegar nos lo cambiaron por un Hyundai I10 y al final nos entregaron un Fiat 500 con 50.000 Kms.
Nos hicieron firmar una fianzade 1.209 euros que ya nos han devuelto y otrocargo de10,80 euros en concepto de upgrade y cargo de oficina mas impuestos, cosa que no se nos habia advertido en ningun momento.
Be careful with this car rental company. Make sure to thoroughly check the car and get insurance. I was charged 400 euros for a small scratch on the wheel. Locals recommend Cicar as a more reliable option.
It was okay, but the rental counter staff's English on this island was really poor. Due to the time zone difference, we had to wait over an hour to pick up the car. We eventually chose a better model recommended by the staff, which cost an extra 25 euros. They then suggested we buy higher insurance, and since we declined, they asked for an 800 euro deposit. In the end, we decided to just buy the insurance for an additional 75 euros.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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