Habiamos reservado un Fortwo, al llegar nos lo cambiaron por un Hyundai I10 y al final nos entregaron un Fiat 500 con 50.000 Kms.
Nos hicieron firmar una fianzade 1.209 euros que ya nos han devuelto y otrocargo de10,80 euros en concepto de upgrade y cargo de oficina mas impuestos, cosa que no se nos habia advertido en ningun momento.
“Good overall, would use gold car again. Have in the past with no issues too.”
About GOLDCAR:7.0/10
Have not received refund yet but told it could take 10 days.
Car had scuffs but identified on paperwork at collection.
Overall a good transaction, wait not too bad, car clean and tidy and no issues when using.
About QEEQ:10.0/10
QEEQ told me via chat I would only need to pay for the fuel used ie fill up before returning.
When collecting vehicle apart from the deposits which I was expecting I incurred a charge of 7€ of airport charge which I was not expecting. Not the end of the world but not aware
La personne au guichet ma clairement obligé à prendre l assurance en plus que j avais déjà payé à la réservation. Je lui dit que j avais déjà payé 112 € ,elle me réponds vous ne croyez pas que vous vous pouvez louer un voiture pour 112€
Refusé de prendre ma caution
Si je ne payais pas impossible de récupérer la voiture . Coût total de la location 464,37 € un honte j'appelle cela du vol ou de la vente forcé.
We were told we had to pay £50 in airport taxes but on closer inspection this was due to the car being a new diesel one - none of which we asked for. We have tried disputing this but the staff wouldn't give us a car without us paying it. We'll never use them again
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Customer Service
DESCONTROL Y A PAGAR.
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