The service was enthusiastic and patient, even though communication was difficult due to language barriers. They explained insurance costs but did not push any recommendations or charge unnecessary fees.
The staff requested self-registration, but the automated machine failed at the last step... It wasted my time, and in the end, I still had to queue for more than ten minutes.
Overall, the evaluation is quite good and satisfactory, although there was noticeable upselling of insurance by the staff during car pickup.
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