This was my first time renting a car overseas, and I was very satisfied with Budget! We originally rented a Mondeo, but the staff noticed we had a lot of luggage and offered to upgrade us to a Volkswagen with a larger trunk for just 7 euros more per day. This turned out to be the right decision. The car was in excellent condition; it was a diesel and had only 7800 kilometers on it, making it very fuel-efficient. We drove 1700 kilometers in total and spent 138 euros on fuel. Returning the car was also very easy and hassle-free. The staff inspected the car and immediately processed the return. The simplicity exceeded our expectations.
They didn't provide the originally booked car. The only options were to upgrade at a higher price or accept a cheaper vehicle without any refund for the difference. The staff had a poor attitude, like we owed them a fortune. Despite having more staff than customers on site, only one desk was open, making the process very slow.
“All in all it was good and I enjoyed it. I liked the easy use of the website and booking.”
About Budget:8.7/10
I would be more interested din Budget to rent a car if they put unlimited millage instead of 400 KM.
About QEEQ:8.0/10
I think the offers are good but it can be improved if you can suggest better deals.
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