Overall, it was pretty good. The pick-up location was fine, but the drop-off spot was too confusing. If you happen to stay at the hotel where the return address is, even the reception staff there are unsure where to return the car. The GPS had a power connection issue and ran out of battery as soon as I arrived, which could have been a big hassle.
Very poor car rental service. They added extra insurance at the counter, and when I wanted to cancel it, they said it would be refunded when I returned the car. It turned out to be a scam.
Also, I booked a Ford but got a Mazda.
Great customer service. The pick-up was fast and easy and the representative was very kind! Thanks, Jean at the MCO counter!
About QEEQ:10.0/10
Great app. Was a little concerned due to some reviews, but contacted them and they were so kind and solved my doubts. Definitely would make a rental through the app again!
Paid an extra $10 dollars a day to upgrade to a large suv from a medium and still received a medium sized car
About QEEQ:7.0/10
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