The pickup location in Gold Coast is not within the airport. You need to call them, and a car will come to pick you up in about 5 minutes. Overall, the experience was good, and after renting the car, they will email you to inquire about your satisfaction.
This is the second time we booked a car thru Alpha Car Hire. The first time around was a very good experience, hence the reason why we went with them again this time around, and they did not disappoint. Very easy to deal with and their staff are super friendly. Will definitely use them again in the future.
car is good, condition of child seat was really bad.
Counter staff are not friendly and welcoming at all.
anyway overall I am happy because of car's condition, good value for money. No any other issue to mention.
“Customer service is quick, knowledge and helpful.”
About Alpha Car Hire:9.3/10
Very good overall except the pick up and drop off location is far away from airport and need to wait for shuttle bus to transport to and from the airport.
The car condition is excellent.
About QEEQ:10.0/10
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