“Bad experience and failure by customer service rep to straighten out situation, poor impression”
About E-Z RENT-A-CAR:8.7/10
Deceptive practices while up selling extra driver charge. Quoted $68 for our trip and charges $108, basically quoted for a week rate but we had reserved for 10 days....sleazy practice. Not a lot of money but terrible optics
They had the pick up time wrong. Said they didn't have the car I requested (we'd have to wait 8 hours). so we had to upgrade. Gave us the wrong car. Took 20 min. extra to redo paper work
About QEEQ:8.0/10
I've always used them will use again, except last experience was not good.
After arriving at the counter, I was informed there was a $20/day charge for a local rental. Unexpected. Then I was told there was a a 30 minute wait for an available vehicle, and I was the third customer waiting. I eventually given an upgrade from Advantage.
“All went well, Still waiting for confirmation of return of my $200.00 deposit.”
About E-Z RENT-A-CAR:7.3/10
On making a rental order, the deposit required should be made clear!
About QEEQ:7.0/10
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