The car pickup in Los Angeles was quite smooth; DAN handled the car rental procedures without any hassle. When we reached the pickup location, there were no JEEP Grand Cherokees available, which was a bit disappointing, so we opted for a Nissan Pathfinder instead.
The order was for a Jeep Grand Cherokee, but they use this car to attract attention and induce bookings. Upon arrival, they directly said they didn't have this car, and even said they didn't have a Santa Fe, which was in the same group. The staff kept emphasizing upgrading the car group. Unfortunately, I didn't stick to my decision and got persuaded into paying an additional 553.14 USD. There were no directions given either; I had to find a Dodge Journey SXT by myself in the parking lot. There were actually several Grand Cherokees parked, but they might not have been ready for rental.
I booked a Grand Cherokee or a similar large SUV, but ended up with a relatively new Nissan X-Trail. The Alamo staff didn't allow us to use the parked cars because they were considered a different class. Haha... Anyway, the X-Trail I got was quite new and in good condition, but it felt underpowered in the US.
It would be even better if there were instructions and guides in Chinese, since there are many Chinese and Chinese-speaking customers in Los Angeles.
About QEEQ:10.0/10
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