The Hertz staff added insurance without any explanation, and I only found out after signing the paperwork. They refused to refund it. Terrible company.
Car in a good condition but all the windows and mirrors were really foggy because of the sanitizer. Had to clean the windows outside and inside to drive safe.
The guy at the counter was really unfriendly. He answered all our questions very harsh. And when I asked to see the car before I sign the protocol he acted like I assumed him of fraud. Left a really bad feeling.
They tried to give me a smaller car than what I had booked. When I argued I got given a minivan which was bigger. The car was good but hadn’t been cleaned. It still had rubbish in it from the previous renter and had a horrible smell
About QEEQ:10.0/10
QEEQ was great as usual, I can never fault it.
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