The vehicle's condition was not very good. There was a tire pressure warning once, and then the Car Play feature stopped working and couldn't connect to the phone. The remote car key also ran out of battery.
My impression is that the queue moves quickly, the staff provides detailed explanations, and the service is excellent. The car's cleanliness and maintenance are quite new, overall a very good experience.
The service at the store was mediocre, and there were no clear signs at the pickup and drop-off points. There was no one to guide us at pickup, and the instructions were unclear. It took a quarter of an hour just to find the parking place. The drop-off location was even more ridiculous; Google Maps navigated us to a field. In the airport, Google Maps and the car's navigation system gave different directions, with the car's system leading us further away. We eventually found the Hertz parking lot by following Google Maps to another rental company's parking area and asking for directions. It's unclear why there were no signs. Being unfamiliar with the area, we were anxious and stressed while trying to find the location.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz PIERRE E. TRUDEAU AP
Charlotte Birrell
-
-
-
-
View more >Montague Dorothea
-
-
-
-
View more >Nelly Johnny
-
-
-
-
View more >Omar Hazlitt
-
-
-
-
View more >Zara Wyat(t)
-
-
-
-
View more >