This time, I rented from Avis in both Jordan and Israel. Before the pandemic, I felt that Avis had newer cars and relatively better prices. However, this time I was a bit disappointed. The cars were older and there were fewer models to choose from. Especially at the rental location in Israel, I almost couldn't rent a car because the trunk was too small. When I wanted to pay extra for a larger car, they told me there were no other options, despite it being the off-season. This location was actually quite big with plenty of cars in the parking lot, but most of them were for sale. This was the first time I saw Avis selling cars, and there were more cars for sale than for rent. I guess the three years of the pandemic had a big impact. I hope Avis can recover soon.
Average. They said the car would be available at my hotel, but I had to go to the neighboring hotel to get it after finishing the paperwork at my own hotel. It took a while to find. Moreover, after getting the key at the neighboring hotel, it was a long walk to the parking lot.
I had my French classmate come with me to pick up the car. The location was a bit difficult to find as it was underground. Without my classmate's help, it would have been hard to locate.
Service attitude was acceptable, professional and businesslike, but the available vehicle models were few. I rented a full-size SUV (FORD EDGE) but was given a DODGE JOURNEY, which is smaller than the EDGE.
Vehicle alignment was slightly off. Lighter adapter did not work, could not use my phone plugin charger. Washer fluid was empty. Below average rating from me.
About QEEQ:7.0/10
No issues.
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