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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3713885123
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3713885123
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Reservation, sorry, we don’t have any cars available.

Reviewed: Sun, Jun 16, 2019
About PAYLESS: 2.0 /10
Even though I had a reservation for a SUV, that vehicle or anything similar was available. What was the purposes of a reservation was the question I asked the PAYLESS representative. She indicated that the “system” does not allow her to see what vehicles were reserved for that day. Supposedly employees don’t have access to view what cars are needed for customers with reservations. There was no attempt to find a vehicle which could accommodate 6 - 7 passengers. Employee did not check other PAYLESS sites in Wichita for a possible rental. It was a, sorry can’t help you, attitude. I ended up driving my car to Albuquerque. Very poor customer service and inadequate reservation system. Will never rent from PAYLESS or recommend PAYLESS to friends and family.
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

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Compact | Nissan Versa or similar
Reviewed: Wed, Mar 18, 2020
“Wrong license plate, smoker car -- really????”
About PAYLESS: 8.0 /10
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
About QEEQ: 10.0 /10

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Jul 10, 2019
“Good suv for weekend rental”
About PAYLESS: 9.7 /10
Initial car was too small, so counter staff helped upgrade for $10/day more. It was a great choice though and worth it overall!
About QEEQ: 10.0 /10

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Full Size | Ford Taurus or similar
Reviewed: Wed, Jul 10, 2019
About PAYLESS: 5.7 /10
The service was great, but there were so many hidden fees and they tried to charger me 35 cents per mile. I would rather just pay more and go through another vendor.

T.CLAYBURN

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 8, 2019
“disappointing”
About PAYLESS: 5.7 /10
the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...
About QEEQ: 10.0 /10

JH

View more >
Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Apr 17, 2019
“Great price, reliable and quick pickup”
About PAYLESS: 10.0 /10
Counter was easy to find, staff helpful and quick pickup. Would definitely try again!
About QEEQ: 10.0 /10
Booking smooth and quick

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