Overall service was satisfactory, but during pickup, the staff seemed to treat us differently. We had two families renting cars, and at first, they tried to push me to upgrade. When I refused, I ended up with a Series 1 car, which was very small and not the specified SUV model. However, my friend with the same reservation was upgraded to a Series 3 for free. The only apparent difference was that I was served by a South Asian staff member. Everything else was fine.
I was given almost brand new mercedes Benz, only 1200 miles
Very happy with the vehicle, and budget staff
About QEEQ:10.0/10
Booking platform was excellent, still can't believe the deal you got me, my relatives from UK could not fathom my deal. Around 20 pounds a day for brand new mercedes, unheard of!
“The staff not trying to convince me to choose a bigger car and improve my FULL COVER insurance!!”
About Budget:9.3/10
It was the first time I booked with Budget and the sufficiency and professionalism of the staff impressed me.
About QEEQ:10.0/10
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