I have rented a few times with Fox. They always have a nice shuttle driver and the shuttle is always a short wait. I expect a line when I arrive because of the bargain pricing. I am prepared when I get in line with a credit card that accepts the normal sales tax, airport tax, extra driver fees, and the authorization hold charges. Be smart read the fine print and be ready with the right card and bring your insurance paperwork. I had no pressure for add ons ever. The cars were great. I always fill it up before drop off because I know every rental will charge 7$ a gallon if I dont. Get smart and Auto rental at Fox or anywhere will be fine.
“Average price, average car, terrible return process!”
About FOX RENT A CAR:5.3/10
Picking up the car from Fox wasn't hard, there's a shuttle from the airport. Our car had a lot of dings & scratches, but that's not a big deal, it worked just fine. HOWEVER, returning the car was infuriating. They are not located near the other rental car drop-offs, so following signs at the airport for "Rental Car Return" is an exercise in futility (it would have been nice for the staff at Fox to let us know returning the car wasn't sign-posted). We finally found them with out GPS, and while they advertise being open 24 hours, that's only sort of true. We arrived and it took 20 minutes to find a staff person. I finally found someone we could check the car back in with and had to tell other poor customers wandering aimlessly where he was. The car return experience was frustrating.
“We wasted at least 2 hourswhile the flight took 3 hours”
About FOX RENT A CAR:5.3/10
We have to wait in line for two hours to get the rental car. There was only two counters were working. The line was from counter to the outside the building. The processing was very slow. I will never ever rent it from FOX.
The car wasn't cleaned prior to our rental and it was a filth ball. We didn't find out until well on our way to the ski slopes that the rig wasn't 4x4 wheel drive. My bad for not specifying, but who makes a 2-wheel drive full-sized SUV? It defeats the purpose of an SUV. We had to purchase chains for the vehicle to comply with the Colorado Traction Law. Miscellaneous charges of more than $100 showed up on our receipt that were later removed after we called to inquire. The answer was something about computer errors. Highly suspect. Not happy !!
Did not get the vehicle that I wanted. Took a long time waiting and finishing process at the counter.
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