Had to wait two and a half hours to pick up the car at Charles de Gaulle Airport T1. Arrived at 8:30 AM for a 9:00 AM pickup, but was told to queue again, which delayed us until 10:30 AM without any cars available. Finished paperwork but had to wait even longer for the keys. It was incredibly frustrating.
Normal wear on the wheel rim was labeled as scratches, resulting in an unjustified charge of 110 euros! Is there any business ethics left? Does this wear really worth this amount? How is that possible! Being unfamiliar with the place, I could only watch helplessly as I got ripped off.
“Au final une bonne experience malgre un hic au depart.”
About Hertz:7.0/10
L'air conditionne de fonctionnait pas donc nous avons du revenir rendre la Renault Captur et en prendre une autre (une Fiat) qui s'est avere etre bien meilleure (air conditionne, carplay, camera arriere, consommation apparemment elevee et turning radius mauvaise pour une petite voiture). Donc au final c'etait plutot une bonne experience malgre le delais au depart.
About QEEQ:10.0/10
Facile a utiliser. Tout sur une app.
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