I only found out about the unpaid highway toll after returning home. There are no toll booths, just a C mark, and the rental company charged a £42 administration fee. It's such a rip-off.
The car rental company is great! However, my QEEQ order was supposed to be at the North Station, but their website showed the order at the South Station! Not sure what happened with QEEQ!
I don't plan to praise them because my experiences made me realize that the well-known Hertz doesn't have significant advantages over other companies, and sometimes it's even worse than smaller companies.
I originally booked a Mercedes-Benz B-Class, but was given a Skoda Octavia instead. The difference is quite significant. The staff at pickup had a very indifferent attitude, saying take this one or there’s no car. Upon return, we were charged £135 for a minor scratch, plus a £35 handling fee. It felt like robbery!
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