Pickup went smoothly. Initially, I wanted an SUV but got a station wagon Tipo instead. However, it was spacious, and the driver’s seat had lumbar support adjustments, making long drives more comfortable. Unfortunately, the headroom was relatively low.
Horrible experience with AVIS rental company! They said the car I reserved was not available, and after switching vehicles, they had me sign a new contract, falsely claiming no additional charges would apply. Upon return, they said the contract included insurance and charged me 1781.88 Euros. I had already purchased comprehensive insurance in my home country and should not have to buy such expensive insurance again. This is blatant fraud! The rental company should help protect innocent consumers like us and support our complaints!
We booked the vehicle for 8:30 am.
When we arrived at 8:35 the branch was still closed.
The clerks arrived only around 8:45 and the whole process until we left took over half an hour.
When we returned the vehicle we arrived at 9:15 am and the clerk asked us to wait until he was done with another customer. A process that took him a long time.
He then told us he owed us a high amount because we were late.
He said the vehicle was delivered to us at 8:38 ...
“I don't find my Audi a3 they gave me fiat and they charge me on it after when I see the car its not”
About AVIS:7.7/10
They try to let me paid for every thing and when I told them I book Audi they told my take fiat after that I change the car by pigot 8003 and they let me paid the diference .
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