I just asked if I needed to add extra insurance, and they said no, so I picked up the car. When returning the car, I had underfilled the fuel by half a tank and offered to pay some money, but the staff said it was okay. This rental company feels very honest and straightforward, with no tricks.
The staff on site had a very bad attitude, and we could never get through on the phone. The online customer service was also unresponsive. It is impossible to return the car at the airport; you have to return it between 9 am to 8 pm when staff are present. I had to return the car a day early. I arrived at 7:50 pm and was constantly reproached for being late as they were about to close.
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