We arrived late and there was no line. We were greeted by a female intern who was very friendly. Noticing that one of us had mobility issues, she kindly offered to drive the car to the entrance to make it easier for us to get in. It was very touching!
“Smooth booking process through easyrentcars app. Got good deal also.”
About Enterprise:6.7/10
I had rented from Enterprise earlier also. But last couple of times the quality of cars was bad. Not look wise but engine condition and driving pleasure wise.
Enterprise made us go to an entirely different city to get our car when the documents said pick up at airport. It was totally unacceptable and the agent was very rude. Upon return the agent did give us a $50. Refund for the poor service we received.
Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic. Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.
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Customer Service
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View more >Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.
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