“Very poor experience during our family vacation.”
About Zezgo Rent a Car:3.3/10
The vehicle was in very poor shape. Check engine light came on shortly after picking it up and the car shook at random times. I ended up returning the vehicle because I did not want it to break down during our vacation. Was not offered a refund or any sort of compensation. Ended up renting from a more reputable company with a much better experience. Front desk staff were also not very helpful with my reservation nor were they responsive to these issues. Very poorly run business.
First they charged me an insurance fee that was not described in my rental agreement. Secondly they gave me a car that was unable to drive. The car was in trouble with balancing. The roof inside the car was all stained. I wasted time going back to the store. Then they gave me another car that was better, but so far of expectations for the amount charged. Poor experience and I will never rent a car there or recommend it to anyone.
unexpected fees, they charge you for everything at the counter. Our initial booking was 44 dollars, at the counter it went to 177 dollars!
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I wasn't able to pick up the car because there was no shuttle nor answer from "Zezgo Rent a Car".
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