The overall service was average, and the condition of the cars was not very good. Initially, they didn't provide a vehicle from the same group, and I had to switch cars twice. The condition of the cars remained unsatisfactory.
The service was excellent. I originally booked a Corolla, but when I picked up the car, it turned out to be a huge Toyota 4Runner. I even thought I had taken the wrong car. Overall, it was a great pick-up and drop-off experience.
I was informed of an upgrade and additional insurance charges totaling USD 36.86 only when I returned the car.
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