The overall service was very mediocre. We told the Europe Car staff several times that we wanted medium insurance, but they secretly switched it to premium and made us pay for it. Really disgusting.
We actually rented an MG that had only run about 10,000 km, but both the accelerator and brakes were very loose. The long-distance drive on the highway was terrible. Definitely avoid! Moreover, the price we paid at the store was much higher. We booked a Mitsubishi but ended up with an MG.
Was surprised that I had to pay an additional $200 for insurance from euro car as thought all had been paid up front
Checking in took far too long - the lady was very friendly but somehow the booking disappeared and she had to redo it
About QEEQ:10.0/10
as above - better understanding of other costs likely to be incurred
Like: Car were in good condition. Clean and well maintained.
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Customer Service
The overall service was very mediocre. We told the Europe Car staff several times that we wanted medium insurance, but they secretly switched it to premium and made us pay for it. Really disgusting.
We actually rented an MG that had only run about 10,000 km, but both the accelerator and brakes were very loose. The long-distance drive on the highway was terrible. Definitely avoid! Moreover, the price we paid at the store was much higher. We booked a Mitsubishi but ended up with an MG.
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