Very good, convenient and quick car pickup, self-service car selection, and a high level of trust in customers when returning the car. Simple and efficient!
The car wasn't new, it had already covered 80,000 kilometers, which is quite a difference compared to the almost brand-new car I got from Avis last time. The brakes weren't very good and vibrated upon pressing, but it managed the whole trip without major issues. The tire pressure warning came on midway, and I had to find a repair shop to inflate the tires. Picking up the car took a long time mainly due to default recommendations for additional insurance and fuel services, which wasn't ideal. Additionally, the company used pictures of the Grand Cherokee to attract customers, but they actually offered much smaller SUVs. There was a smaller Cherokee, but it was too small so I opted for a Japanese car.
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