Instructions for pickup from Terminal 1 only. I arrived Terminal 3. Thought I had to take bus to Terminal 1, and another to Rental Car Centre.
I thought Fox did a pre-authorization on cc for $150 deposit. Instead they took payment and refund later. Both transactions cost me exchange.
Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.
I don't undertand why they are renting specific cars online and when you get to the location they only have 2 kind and on top of that, the cars were all scratched with hits all around. The counter person was rude and and even got attitude after you reject their insurance or any other things they sell.
“Unhappy only due to our preferred car not being available making it uncomfortable”
About FOX RENT A CAR:8.3/10
Rented a full size vehicle. Told we was upgraded to SUV... appeared to be no full size available. The small suv we recieved did not have enough space due to hatch etc. Hitting suitcases.... had to sit with some luggage on our laps for 3 hrs to our location
The car was old. Didn’t had rear view camera. The usb was not working. There was no seat adjustment.
About QEEQ:8.0/10
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