Too much unpleasant surprises. Easy to find location and drop-off
Portugal
Reviewed: Mon, Jul 22, 2024
About GOLDCAR:8.0/10
After waiting in a queue at the counter, they announce additional fees ("premium location' fee, minimum license requirement, e-toll device hire).
On top of that, they are trying to push very hard for their overpriced insurance.
The vehicle I booked (an Audi Q2) changed to a Wolksvagen Touran (not the same category), and when I asked for time to think, I finally ended up with a Renault Captur.
On the positive side, I must say that the deposit charge was returned to me the next day after I dropped it off.
About QEEQ:10.0/10
The person on the line was very helpful and patient.
“The car itself didn't get desired expectations relatively that was in the order.”
About GOLDCAR:8.0/10
In my order appears Alfa Romeo Stelvio (or similar) and this means SUV type car.
The claim of goldcar was they don’t recognize this order like SUV and in their company it counts like F group so we received Fiat Tipo SW with no option to change so this is not SUV and of course not similar to Alfa Romeo Stelvio class.
About QEEQ:8.0/10
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Too much unpleasant surprises. Easy to find location and drop-off
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