Need better/more help at the pickup location.

long line in beginning but went back to extend and had great service no wait

I requested a small compact car, but they were out. I was given a bigger suv, with a much larger gas tank. The millage wasn’t good. I wish I would’ve gotten the little car.

Much To Much Time Waiting To Get To Counter, Even Longer Wasted Time At Counter, They Keep Trying To Sell You Plans Ya Really Don't Need . Will Not Use Them Again. FOR SURE. Need To Teach The Guy That Checked Me Out When I Picked Up Car Some Manners

This is the 2nd time I rented from Fox and the service was excellent and accommodating. I wasn't happy with the first car and upgraded the next day and it was done quickly and smoothly.

I was involved in an accident and Fox was no help! George (ID 5376) in corporate told me that Fox took care of the car that was totaled but to help me get back to town (90 miles away) or medical care was not their responsibility. He was rude and when I asked to speak with a manager he replied, "we are the highest". The only good encounter I had was Cody in the Las Vegas office. He showed empathy towards our situation and assured us our insurance covered the car.