I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.
About QEEQ:8.0/10
Booking platform is fine, but booking confirmations aren’t as convenient as they could be. Don’t show company you have booked with clearly or reservation # with car rental Agency. This should Be improved.
Reply by Qeeq: Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Overall service was great. Booked a Mazda 3 but was directed to Hertz to pick up the car. Mazda 3 was unavailable, so I was given a Nissan, which couldn't connect to mobile navigation. In the end, paid an extra $255 for 12 days to upgrade to a Chevrolet Equinox. The car was brand new, but it felt too big for me.
About QEEQ:10.0/10
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It was ok.
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