The pickup and drop-off procedures were very simple and fast.

Pretty good.

When picking up the car, an elderly gentleman who attended to me charged me $426 (by card) for the rental. However, I was later overcharged an additional $806.64 (by card). I pointed out the overcharge of $806.64 at the time and requested a cancellation of this portion of the pre-authorization, but the extra charge has not yet been canceled. I hope your company can help negotiate this. The return process was exceptionally simple; the staff was efficient and provided good service. I will rent a car again next time.

Car was not full of petrol so had to wait a while for this to be sorted

Usual Gold standard

We absolutely enjoyed our rental. Was the perfect size for my family. Rode smooth and handled great.

Booking was so easy. Website was very easy to navigate and get all the things I needed.