“Overall it was fine besides the fact I was waiting more than an hour for the car to arrive”
About Hertz:10.0/10
My car exceeded my expectation.
But I waited at the counter for more than an hour because Hertz didn’t have the reservation….?
So I got an upgraded car ?
They prepared a manual car but I boked an automatic. They replaced when I pounted the mistake aout upon seeing the car.
The process of picking up the car was very slow.
On return I arrived a few hours earlier to return the car. It was during normal opening hours but nobody was there. I had to wait 30 minutes as the branch was short of staff. They went to pick up a car from service.
About QEEQ:10.0/10
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