(A) very rude and unprofessional staff on pickup desk. (B) lied about battery charge status % to be returned (c) booking no where mentioned that EV charger and EV charge cable will.not be provided / optionally chargeable.
Would never recommend thrifty company and EV vehicle to anyone for rental . It wasted lot of my time , energy in managing charging and it became the focus of all my planning. Super pathetic experience. All thanks to Thrifty.
Reply by Qeeq: Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.
was 2nd in queue when I got to EWF rental pick-up at P3. In fact i was 1 hour ahead of booking time and the staff allowed me to collect the vehicle. Staff at the counter was helpful in explaining the details of the car rental.
About QEEQ:10.0/10
Was cheaper than other online websites that I visited prior to deciding to go with QEEQ.
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Customer Service
Super pathetic thrifty
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