Loose lot of money on charging due change of the car without my consent
Reply by Qeeq: Thank you for your review of QEEQ. We noticed that you were charged for car damage. Please be informed of this. If you have any concerns or issues regarding this matter, please do not hesitate to contact us at your convenience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
The car was very new and clean. It was so new that it still had a strong smell, especially after being parked under the sun for a while, it needed to be aired out.
The car felt a bit old. I rented it for 27 days, and the dashboard indicated maintenance was needed. I went back to the rental company to request a car change, but the staff said to ignore it and drive as usual. Although there were no issues afterward, I was uneasy the whole time. Negative review! Additionally, I asked about extending the rental period during my visit, but the extension cost was much higher, and I would have to return to the store at the end of the period. I decided against it.
“The car ran well and needed to fill up less than I thought I would on such a long trip.”
About Hertz:8.0/10
Car over all was very clean but found old food like smarties and cornflakes under the seat from previous renters.
Also I was unable to reach the Hertz local branch by calling their local line of the Toronto Airport. Kept connecting me to their general line and could not get a hold of anyone to let them know that I can't find their location.
About QEEQ:10.0/10
The pick up location was incorrect and caused a lot of undue frustration. The rental cars were in Terminal 1 and not Terminal 3 of the airport.
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