When I arrived, the place was relatively empty, so there was almost no waiting time. The rental process went smoothly—they just briefly asked if I had purchased insurance from a third party, and once I confirmed I had, they didn’t push for additional insurance. The car was fairly new, with a mileage of 20,000 kilometers. Returning the car was also hassle-free; after the vehicle inspection, they confirmed everything was fine, and the deposit was refunded within about a week.
The staff on site had a very bad attitude, and we could never get through on the phone. The online customer service was also unresponsive. It is impossible to return the car at the airport; you have to return it between 9 am to 8 pm when staff are present. I had to return the car a day early. I arrived at 7:50 pm and was constantly reproached for being late as they were about to close.
Satisfied. They upgraded us to a brand new Qashqai (only 13 km driven). The pick-up and drop-off procedures were quick and convenient. We cleaned the car inside and out, and filled it up with gas before returning it. The staff inspected the vehicle and took photos. Everything was OK. Returned the car on the 4th of this month, and today I saw that the credit card pre-authorization for the deposit has been released. Recommended.
“Fine …
Still bummed I didn’t get the Fiat I had reserved”
About Rental Plus:7.0/10
I was looking forward renting a Fiat 500 that I booked , Instead I got a Ford .
The car was fine , but the right front tire kept telling me on the dashboard that was low on air so I had to keep putting air in it …. Was annoying .
About QEEQ:9.0/10
I didn’t get any price drop
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Rental Plus FIUMICINO AIRPORT
Clare Catharine
-
-
-
-
View more >Leonard Christy
-
-
-
-
View more >Osborn Nico(l)
-
-
-
-
View more >Rory Kit
-
-
-
-
View more >M.Bering
-
-
-
-
View more >