Very satisfied. The staff were very patient. The car provided at pickup had only 14,000 kilometers on it. The condition of the car was great, and the space was plenty enough.
The overall service was terrible. First, the car had no fuel, so I had to drive to a gas station myself. Then, after several days with the car, I suddenly received a message on WhatsApp claiming there was a missed toll fee of 204 lira due to a system error at the time. They directed me to pay on a website that looked so sketchy it seemed like a virus site. I advise everyone not to choose this company.
Quite good, the guy at the counter was very helpful. They didn't have the Fiat I booked and gave me a Hyundai instead, which felt underpowered. Additionally, picking up the car with an empty tank felt quite unsafe. Everything else was very satisfactory!
Very satisfied. The Turkish guy’s English wasn't very fluent, but the car pickup process was very easy. I rented a gasoline car but ended up with a diesel one without any extra charge. Although the tank was empty when I picked it up, there was a convenient gas station just at the exit of the parking lot. Cash and some small change are needed; otherwise, the staff may pretend not to understand English and try to play some tricks. The car had excellent overall mileage, covering a total of 2,300 km with the air conditioning on the whole time, and I only had to refuel four times. As a small-engine car, it did a great job of taking our family of three across various terrains. We hit a rock while reversing at KATAPUS beach, damaging the rear bumper, but fortunately, we had full insurance coverage. When returning the car, we only had to pay the highway toll, and everything went smoothly.
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