No upselling, smooth process, zero deposit required. The car was clean and easy to drive. We originally rented two T-Cross vehicles for 7 days but were upgraded to Skoda SUVs, which can fit 3 to 4 large suitcases. Full marks! Highly recommend this rental company!
Average. When returning the car, I reversed it under poor lighting conditions, causing a minor scratch about 3mm on the rear taillight. The female staff member assessing the damage claimed a repair cost of 440 euros, which seemed excessive even though I had purchased insurance. I argued against it, and later a male staff member checked the situation and said the company would evaluate the repair cost reasonably, likely not as high as initially quoted. I hope the car rental platform can mediate this issue. Personally, I believe replacing the part wouldn't cost more than a few dozen euros. I have taken photos as evidence.
The rental company provided a car that was only 1,000 kilometers away from needing maintenance during a 14-day rental period, which caused significant inconvenience.
About QEEQ:10.0/10
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