The driver was rude. The instructions were unclear and the hoops we had to go through for the car did not make up for the cheaper price. I will not rent from them again.
The staff were okay. Their attitude and speed were acceptable. However, I booked a PASSAT or a similar model but was given a SUZUKI instead. They didn’t have a Passat. The Suzuki was not at the same level as the Passat and had over 60,000 kilometers on it. The car was just okay. Compared to other companies' cars, this one didn't feel new.
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