Couldn’t be any better
The first time I’ve hired a car and it was great
S.Nixon
Greece
Reviewed: Wed, Jul 17, 2019
About CARWIZ:8.7/10
I was devastated that 800 meters to the drop of Bay 1 at the Port
A Taxi runs into me at a set of traffic lights
The number I called was very reassuring that all would be ok and continue to drop the car off as planned
Could not get the car, CARWIZ is a terrible company. They didn't accept an English notarization, even though the companion with an international driver’s license was allowed. The owner refused to rent to us because our Chinese credit card did not have 'credit card' labeled in English. We called customer service on-site, and although they communicated with the owner, the owner claimed he never received the prepayment when we asked about a refund. The payment was through the Zuzuche platform, so the owner agreed to cancel the order but required an email from Zuzuche to his company. However, Zuzuche's after-sales service could only intervene after the order ended. So, the order had to be completed, and we couldn't negotiate with the rental company. After the order ended, Zuzuche told me that the conclusion of after-sales service was no refund. The prepayment was with Zuzuche, but since the rental company refused to refund, they were going to transfer the money to the rental company. Now, they need proof from me that the rental company promised a refund. Thank you for teaching me a lesson. Thanks, everyone.
Car wiz had amazing service and they were so helpful.
As a family of 5 with lots of suitcases from Australia- we needed plenty of space and an automatic car.
Very happy with our car
About QEEQ:10.0/10
Great communication- happy with how smooth everything was.
Great service! Picked up from the airport and driven to the car-pick up. At drop off- we were dropped off at the train station as well!
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Couldn’t be any better The first time I’ve hired a car and it was great
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