Dreadful waiting time at pick up

T

The car was nice, though it had some outer cosmetic damage from the previous rides. Didn't mind it, because everything was functional and the price was great. The rental process was easy, but you have to keep in mind that there are too many people renting the car at Milano Airport - I was 17th in line and with the 4 counters it took about an hour. The only big gripe I have - I forgot my wallet with driving license in the car and though I did call and wrote an email when I found it missing 10 hours later in another country I'm still waiting for the answer to my request! They said they are currently too busy to look for it and it's been 18 hours.

I was reluctant first to try the service because I always used another famous site, but the deals I've found here were too tempting. And it even got better when the Price Protection kicked in. A week before the date I got warning that the price was down and I managed to rebook the car paying 60% less. This is an exceptional service, thank you!

easy to pick up the car and quick

all smooth

Société de location de voiture horrible avec un personnel formé pour arnaquer les clients. Nous avons du attendre plus de 2 heures notre tour avec un personnel très désagréable Scicily by car voulait me faire payer 135 euros supplémentaires sous prétexte que ma carte était de débit et non de crédit. J ai donc laissé tomber cette réservation même si elle était payée et j ai fait une autre réservation avec Sixt quelle différence service impeccable un personnel très courtois et surtout il n y avait aucun problème avec ma carte de crédit. Je déconseille tous les clients de louer un véhicule avec scicily by car

Extremely slow service, it took two hours after arriving to finally get the car. No easily visible signs anywhere at MXP, which made both pickup and drop off even more frustrating.