They was pretty good. It was a long process for the check in and for the return it was a struggle cause they weren’t any space to return the car. But otherwise it was really good.
“Once we got to Sicily by Car the process was very straightforward.”
About Sicily By Car:9.0/10
Very good service.
About QEEQ:10.0/10
Pick up instructions were poor. The location of the pick up desks could be made clearer as there are several lifts in the arrivals floor and not all take you to the car hire location, some take you straight into the car park underneath the terminal building which wasted a lot of our time.
Nowhere in pick up information did it mention which car hire company I needed to look for. Sicily by Car was only mentioned in the drop off instructions.
Once I got to the Sicily by Car pick up desk the process was very easy. The problem was with the written instructions in the email from Qeeq.
“Great experience at pick up, but at dropp off they will look for all details and conditions”
About Sicily By Car:9.7/10
Carefully check in absolute details your vehicle conditions upon pickup, as at the return they will look for ANY paint scratch which was not documented. They did find very light scratches made by vegetation on the car which hard to spot and not noted on the original contract, luckily I had pictures of all the car body parts and could show them it was present. I suggest you heavily document the car condition using the same method, they have little leniency on ANY damage
after about 40 min in line to pick up car, we were told there were no cars and we have to wait till someone returns a car, we were with a toddler so the guy took mercy and found somehow a car for us, but it was class lower that we paid for and we barely fit and had to put bags on our laps, the car was never washed there was some wire hanging from beneath
About QEEQ:10.0/10
figuring how to address issues with customer service
Société de location de voiture horrible avec un personnel formé pour arnaquer les clients.
Nous avons du attendre plus de 2 heures notre tour avec un personnel très désagréable
Scicily by car voulait me faire payer 135 euros supplémentaires sous prétexte que ma carte était de débit et non de crédit.
J ai donc laissé tomber cette réservation même si elle était payée et j ai fait une autre réservation avec Sixt quelle différence service impeccable un personnel très courtois et surtout il n y avait aucun problème avec ma carte de crédit. Je déconseille tous les clients de louer un véhicule avec scicily by car
“The booking, pricing and the car is great, post rental service from car provider isn't”
About Sicily By Car:8.7/10
The car was nice, though it had some outer cosmetic damage from the previous rides. Didn't mind it, because everything was functional and the price was great. The rental process was easy, but you have to keep in mind that there are too many people renting the car at Milano Airport - I was 17th in line and with the 4 counters it took about an hour. The only big gripe I have - I forgot my wallet with driving license in the car and though I did call and wrote an email when I found it missing 10 hours later in another country I'm still waiting for the answer to my request! They said they are currently too busy to look for it and it's been 18 hours.
About QEEQ:10.0/10
I was reluctant first to try the service because I always used another famous site, but the deals I've found here were too tempting. And it even got better when the Price Protection kicked in. A week before the date I got warning that the price was down and I managed to rebook the car paying 60% less. This is an exceptional service, thank you!
Very satisfied with their service, the car was impeccable and it was as same model as advertised, so we could enjoy the Italian summer with this Italian convertible car!
About QEEQ:10.0/10
All good! Thanks for a nice price!
Car Rental Companies AT Milan Malpensa Airport, MXP
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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