Original car provided was dirty and in poor condition with multiple scratches and dents.
France
Reviewed: Mon, Aug 5, 2019
About Keddy by Europcar:4.3/10
Unable to provide better condition vehicle unless paid extra for upgrade. Only drive 800m and car exhaust was banging..poss missing rubber bush...so on returning to desk was provided with same model in much better condition!
The rental company claimed there were no cars of the same model when picking up the car and asked for over a thousand yuan more. They reluctantly gave me a car only after I insisted on not paying extra.
J'avais une réservation prévue pour 12h le 28/06. La veille j'ai appelé le numéro de réservations pour prévenir que je prendrais la voiture qu'à 16h, car j'avais un examen a passer. Cette consigne a bien été noté par la centrale de réservations, mais l'agence n'a eu cure de cette consigne et ne m'a pas laissé les clefs et documents à l'hôtel partenaire (puisque l'agence est fermée le samedi après-midi). Bref, déplorable.
“Car from Keddy by Europpcar at Grenoble in very poor condition”
About Keddy by Europcar:6.7/10
Car was dirty, smelt of cigarettes, had a broken rear wiper and tank was only 80% full. Issues noted by staff (who were polite), but no compensation
About QEEQ:8.0/10
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Original car provided was dirty and in poor condition with multiple scratches and dents.
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