Easy and straight forward but surprised at deposit amount

Counter staff tried to pressure me to buy additional insurance which I had already purchased in the uk. I was also told that if the car broke down or I was involved in an accident there was no breakdown or recovery included in the rental. In her words ‘ you are on your own’. The car had a lot of dents and scratches and the interior was dirty. The woman in the pick up cabin was not interested in helping me to identify all of the damage on the car bodywork when I collect the car.

The waiting time at the pick-up counter was even worse than Avis. Trust me, it is very bad.

+ super petite voiture très confortable et bien équipée! + personnel agréable, investi et patient malgré l'influence. -- le prix de l'assurance!

Just the usual upselling tactics at the desk

I booked a car through Ace whose local agents showed as Rhodium. In fact they were using, in my opinion and that of scores of people, the worst car hire company in the world - Goldcar.

As a booking platform it was very good except the information about the company they use was totally and unforgivably incorrect.