Awful in the communication and information upfront but the actual rental was smooth and easy
AHE
United Kingdom
Reviewed: Wed, Aug 7, 2019
About Dollar:7.3/10
The phone number on the booking confirmation was not a phone number but an excel converted string of numbers and letters.
The pin location that was included pointed to a location far off from the actual car rental office.
Nowhere on the confirmation was mentioned that the actual rental was through Thrifty car rental. This would have helped tremendously finding the right place...
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Awful in the communication and information upfront but the actual rental was smooth and easy