I already know the Dallas car rental center, they are in very good condition and easy to find, but it bothers me a lot is if you already have a reservation and previous payments, ID, license, etc there is always some detail that delays everything, either because they don't have the car there or some other insurance factor that causes a delay, In addition to poor staff attention , it's always the same, it makes me want to look for other options in the market.
“Stressful to look for charging points that accept credit card payments”
About Dollar:6.0/10
I didn't get a RAV4. There wasn't an equivalent other than KIA EV6. Car was ok but the biggest issue for non US resident is availability of payment for charging. All the charging apps does not allow non US resident sign ups. Only network I found was electrify america which accepts credit card. BUT each charge was more than an hour with the queueing for the lot and then charging. Simply waste of my time and stressful rental. If you are non US resident get a gasoline car.
Car was excellent, although for a full size I thought it was a little small as a Genesis G70.
Staff were helpful, but didn't explain the fuel extra charge particularly well, they suggested I would only be charged for the gas used, when returned, but in reality was charged for a full tank.
They also were trying to sell a prepaid toll package tata was expensive, but didn't provide sufficient informaiton to make an informed choice
About QEEQ:10.0/10
Very good, price protector didn't achieve any reduction in price. Everything worked smoothly
“Unsatisfied with Dollar's wrongful charges and customer service”
About Dollar:5.0/10
The vehicle had half-tank gas but was registered as full-tank, and I was charged for it despite topping up 1/4 more - I have contacted Dollar, but they have yet to respond. The staff made snide remarks when I chose not to take up their insurance, even when I had personal liability covered as part of my personal insurance. The car had scratches and dings all around and had specks of dirty area all around, with a lollipop cane left at the side of the driver's door.
About QEEQ:8.0/10
None at the moment, as I primarily interacted with Dollar's staff. I hope that QEEQ would assist me to expedite the resolution of issue I faced with Dollar.
“It was my first hire experience and overall it was ok”
About Dollar:7.0/10
They charged me at the desk for additional insurance and other stuff. It surprised me, I thought everything has been done already
About QEEQ:10.0/10
Dollar charged me for additional insurance and other stuff at the desk I was not prepared for. Qeed website didn’t mentioned anything about it. Otherwise the booking process quite straightforward.
There was only 2 people in front of me but the service staff seemed to be very slow I was waiting a long time. When I had my turn I was 5mins or less which is more normal.
“A smooth process from start to finish with QEEQ and Dollar Rental Car”
About Dollar:9.0/10
I have rented several times from Dollar and Thrifty (same company) at Atlanta Airport. So far all my experiences have been easy. Yes sometimes you need to wait due to long queues but I have always received solid vehicles and experienced friendly staff at the Atlanta Airport.
About QEEQ:10.0/10
I have never found better rates than this site. In addition quality insurance is offered. In addition the rental staff as always found my voucher and I have always received full credit for the prepay. It is quick and easy to grab a rental.
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