Convenient to book and excellent vakue

Charged me an extra day fee for being a little bit late. The car was not clean.

It wasnt clear from the booking and also no option available to have pick up at the specific terminal. Upon arrival was told needed to go to other terminal which involved a shuttle bus which wasnt ideal with 3 young children and luggage. The car wasnt slightly smaller than expected but was told that it was the higher category, but was sufficient for what we needed. The car was handed over with no damage but upon collecting had a large dent to the rear and was told just to take a photo of the damage. The person that dealt with collection struggled to speak English and struggled on the computer system.

Having the right terminal options on the booking otherwise no other issues.

Le personnel de hertz en la personne de Giorgia a été des plus efficace et gentil. Elle nous a surclasse en nous passant un Vw T-roc et en nous offrant l'option second conducteur.

Rien à dire, très bonne réservation

Car pickup and drop off process was quick and smooth. No games, no frivolous charges that you sometimes get with the startup car rental companies. From my multiple experiences with car rentals in Italy, I've concluded that it's best to rent from known brands, even if it costs a little more.

I will continue to use easyrentcars, as long as I find value with their car selection.

Like: Friendly help full English speaking staff