I booked a Ford Fiesta or similar, but got a Kia Picanto. In my opinon this is a smaller class.
P.Spray
United Kingdom
Reviewed: Mon, Aug 12, 2019
About ACE:6.0/10
I booked a Ford Fiesta or similar, but got a Kia Picanto. In my opinon this is a smaller class of car.
the instructions said their was a hopper bus from T5. i was unable to find one, rang the hotel to confirm which bus, only to be advised there was no hopper bus from T5 and that I would need to catch the free bus to T4 and then get a hopper bus. After flying for 24 hours this wasn't want I wanted to hear or do, so I caught an uber which was an unexpected expense.
The wait time to pick up up the car was terrible, long queue, must haev taken almost an hour.
Got hit with a GBP270 repair bill for a scratch on the bottom of the bumper, that really topped of my hire expereince.
Green motion car rental in London is a scam. We booked a vehicle but was upsold to another vehicle , with constant pestering of selling insurance. In the end , we took the cheaper insurance option but they claimed that damage was found and force a claimant of another 200-300 pounds for damage. Utter disgrace company and will never go back again.
I don’t understand what ACE has to do with the rental, as I dealt with greenmotion car rentals. However, they must have taken a big comission, as the price I paid was much higher, than the one anounced
Like: The Customer Service Advisor Danielle provided excellent service and was very friendly. I would definitely recommend Ace Rent Cars/Green Motion because of her. thank you very much Danielle. Dislike: Long waiting time to pick up but mainly because customers did not find out about company's policy before collecting car.
Dislike: Even though I booked for automatic car but they gave me manual as they didn’t have automatic at the time of pick up!!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
I booked a Ford Fiesta or similar, but got a Kia Picanto. In my opinon this is a smaller class.
Relevant Reviews on ACE Heathrow Int l Airport
S.Oberoi
-
-
-
-
View more >-
-
-
-
View more >J.Bott
-
-
-
-
View more >N.Sala
-
-
-
-
View more >Dislike: Long waiting time to pick up but mainly because customers did not find out about company's policy before collecting car.
M.Alsalem
-
-
-
-
View more >