The originally reserved car was unavailable, so we were given an alternative of the same class (Volkswagen). As the luggage couldn't fit, we upgraded to a Lynk & Co 01, which increased the rental fee to 585 euros for five days (originally 343.76 euros).
This was the worst car rental experience I've ever had. The staff tried to upsell and change the car model, which incurred additional costs. However, since the price increase was not significant, I let it go. I explicitly requested not to use a credit card for payment and asked to use a Euro bank card instead. While I was getting the money, the staff locked the door and ended their shift, ultimately charging my credit card. Communication was completely ineffective, and I was repeatedly hassled. It was extremely unpleasant.
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