was good. didn't realise there was an extra charge for emergency breakdown and another charge for fuel fee even if you return it full. Don't like the hidden costs but otherwise all was good.
“Value for money but short on cars had to come back next day for right car”
About Budget:9.7/10
Tried to charge me for fuel but had to show them it was Full to Full.
Then gave me a van instead of a car and said they didnt have anything else.
Was asked to come back next day and picked up a better car.
Hassle but worth it in the end
Wait to be seen by staff was close to 1 hour and then found subsequent to getting home that there were additional charges that i paid that should not have been there. Would not use again.
budget / avis believed car was not full to fill fuel policy. Had to persist and show the print out. A little frustrating. Also car needed a service and had a fault gearstick.
It wasn't obvious which rental agent would be dealing with my rental - turned out to be Avis, after asking at another counter at the airport.
About QEEQ:10.0/10
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Customer Service
very good besides for extra hidden small charges
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